Frequently Asked Questions – An Bang Garden House<\/title>\n <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\n <script>\n tailwind.config = {\n theme: {\n extend: {\n colors: {\n primary: '#1e3f20', \/\/ Xanh l\u00e1 \u0111\u1eb7c tr\u01b0ng c\u1ee7a v\u01b0\u1eddn villa\n secondary: '#d9a752', \/\/ V\u00e0ng ho\u00e0ng kim \u1ea5m \u00e1p c\u1ee7a H\u1ed9i An\n cream: '#FAF8F5', \/\/ M\u00e0u n\u1ec1n d\u1ecbu m\u00e1t th\u01b0 th\u00e1i\n }\n }\n }\n }\n <\/script>\n<\/head>\n<body class=\"bg-cream text-stone-800 font-sans antialiased min-h-screen\">\n\n <header class=\"py-16 md:py-24 bg-primary text-white relative overflow-hidden\">\n <div class=\"absolute inset-0 opacity-10 bg-cover bg-center\" style=\"background-image: url('https:\/\/a0.muscache.com\/im\/pictures\/1207aa93-278d-4fe0-afdd-65f88022d755.jpg?im_w=1200');\"><\/div>\n <div class=\"absolute inset-0 bg-gradient-to-b from-transparent to-primary\/95\"><\/div>\n \n <div class=\"relative max-w-4xl mx-auto px-4 text-center space-y-4\">\n <span class=\"text-secondary text-xs font-bold uppercase tracking-widest bg-white\/10 px-4 py-1.5 rounded-full inline-block\">Help Center<\/span>\n <h1 class=\"text-3xl md:text-5xl font-serif font-bold tracking-tight\">Frequently Asked Questions<\/h1>\n <p class=\"text-stone-300 text-sm md:text-base max-w-2xl mx-auto font-light leading-relaxed\">\n Everything you need to know about your upcoming stay at An Bang Garden House. Find answers regarding our rooms, amenities, location, and policies.\n <\/p>\n <\/div>\n <\/header>\n\n <main class=\"max-w-4xl mx-auto px-4 py-12 md:py-20\">\n <div class=\"space-y-16\">\n\n <section class=\"space-y-6\">\n <div class=\"flex items-center space-x-3 border-b border-stone-200 pb-4\">\n <span class=\"text-2xl\">\ud83c\udfe1<\/span>\n <div>\n <h2 class=\"text-xl md:text-2xl font-serif font-bold text-primary\">Room Configuration & Booking<\/h2>\n <p class=\"text-xs text-stone-500 uppercase tracking-wider mt-0.5\">C\u1ea5u tr\u00fac ph\u00f2ng & \u0110\u1eb7t ph\u00f2ng<\/p>\n <\/div>\n <\/div>\n\n <div class=\"space-y-4\">\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n What is the room layout at An Bang Garden House? Can I book a single room or the entire villa?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed space-y-3 bg-stone-50\/50\">\n <p>Our villa features a total of 4 bedrooms across two floors, designed for maximum flexibility. You can book individual rooms or the whole villa.<\/p>\n <ul class=\"list-disc pl-5 space-y-1.5\">\n <li><strong>Ground Floor (T\u1ea7ng 1):<\/strong> Features 2 private individual rooms. Each room has 1 cozy Queen bed, opening directly to the lush garden and pool views.<\/li>\n <li><strong>Second Floor (T\u1ea7ng 2):<\/strong> Features a spacious Private Suite with 2 bedrooms (1 Queen bed room & 1 Twin bed room) connected to a large, comfortable living area. We only rent the Second Floor as a whole private unit to ensure your family’s privacy.<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n We are traveling with a child\/extra guest. Can we add an extra bed to our room?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n Yes, absolutely! For our Ground Floor (T\u1ea7ng 1) rooms, we can easily set up an extra bed upon request to accommodate your family comfortably. Please notify us in advance so we can prepare it before your arrival.\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n I need to change my travel dates or cut my stay short due to unexpected circumstances. What is your policy?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n We always try our best to be flexible and supportive. If you need to shift your dates, please check our live availability on the website. In case of unexpected family emergencies where you have to check out early, we do support free cancellation for the remaining nights depending on the booking platform rules. Please contact us directly as soon as your plans change.\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"space-y-6\">\n <div class=\"flex items-center space-x-3 border-b border-stone-200 pb-4\">\n <span class=\"text-2xl\">\ud83d\udccd<\/span>\n <div>\n <h2 class=\"text-xl md:text-2xl font-serif font-bold text-primary\">Arrival & Location<\/h2>\n <p class=\"text-xs text-stone-500 uppercase tracking-wider mt-0.5\">\u0110\u1ebfn n\u01a1i & V\u1ecb tr\u00ed<\/p>\n <\/div>\n <\/div>\n\n <div class=\"space-y-4\">\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n What time is check-in and check-out? Can I store my luggage if I arrive early?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n Our standard Check-in time is from 2:00 PM and Check-out is by 12:00 PM (Noon). If you arrive early while your room is being prepared, you are more than welcome to leave your luggage with us and relax by the pool or head straight to the beach!\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n How far is the villa from the beach and local restaurants?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n Location is one of our guests’ favorite things about us! An Bang Garden House is just a short, peaceful 3-minute walk to the pristine An Bang Beach. We are also perfectly located within walking distance of top local seafood restaurants, beachfront bars, and cozy cafes, yet tucked away enough to guarantee a quiet night’s sleep.\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n Do you assist with airport transfers or local transport?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n Yes, we do. We can help you arrange a reliable and affordable private car service directly from Da Nang International Airport or Da Nang Train Station. If you prefer to explore Hoi An on your own, we can also assist with motorbike rentals or local taxi bookings.\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"space-y-6\">\n <div class=\"flex items-center space-x-3 border-b border-stone-200 pb-4\">\n <span class=\"text-2xl\">\u2728<\/span>\n <div>\n <h2 class=\"text-xl md:text-2xl font-serif font-bold text-primary\">On-site Amenities & Local Regulations<\/h2>\n <p class=\"text-xs text-stone-500 uppercase tracking-wider mt-0.5\">Ti\u1ec7n \u00edch & Quy \u0111\u1ecbnh<\/p>\n <\/div>\n <\/div>\n\n <div class=\"space-y-4\">\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n Is breakfast included in my stay? Who will assist me during my holiday?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n A: Breakfast is not automatically included in the room rate. However, we offer a delicious, homemade set menu daily for just 70,000 VND per set. Each set includes a traditional local dish and a refreshing drink. You don\u2019t need to book in advance\u2014simply check our available menu and order directly with us whenever you wish to enjoy a fresh breakfast at the villa.\n\nQ: Who will assist me during my holiday?\n\nA: Our wonderful host, Ms. Hai, will be taking great care of you during your stay. She is the one who prepares our tasty breakfasts and ensures the entire property is kept sparkling clean. Upon check-in, you will be connected directly with her via WhatsApp\/Messenger so you can reach out for instant assistance at any time!\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n What are the security and legal procedures at check-in?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n According to Vietnamese local security laws, all accommodation establishments must register guest profiles with the local authorities. Upon arrival, we will kindly ask to take a photo of your passports. Additionally, we require all guests to sign a Standard Stay Commitment Form ensuring compliance with local laws (such as strictly prohibiting any illegal drug use, weapons, and maintaining neighborhood peace by keeping noise down after 10:00 PM).\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n Are there TVs in the rooms and what entertainment options do you have?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n A: To guarantee the most peaceful environment and the best night’s sleep for our guests, we do not put TVs inside any of the bedrooms. Instead, a modern Smart TV connected to high-speed Wi-Fi is located in the shared kitchen and living area on the Second Floor (T\u1ea7ng 2). You are more than welcome to use this communal space to stream your favorite movies, catch up on Netflix, or enjoy music on YouTube after a long day of exploring the ancient town!\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <\/div>\n\n <div class=\"mt-16 bg-primary text-white rounded-3xl p-8 text-center space-y-4\">\n <h3 class=\"text-xl md:text-2xl font-serif font-bold\">Still have questions?<\/h3>\n <p class=\"text-stone-300 text-sm max-w-lg mx-auto font-light\">\n If you cannot find the answer to your question, feel free to reach out to us directly. We are always happy to help!\n <\/p>\n <div class=\"pt-2\">\n <a href=\"https:\/\/zalo.me\/0989788463\" target=\"_blank\" class=\"inline-block bg-secondary text-primary font-bold px-6 py-3 rounded-xl hover:bg-yellow-500 transition-colors text-sm shadow-md\">\n \ud83d\udcac Contact Us Directly on Zalo\/Whatsapp: 0989 788 463\n <\/a>\n <\/div>\n <\/div>\n <\/main>\n\n <footer class=\"border-t border-stone-200 bg-white py-8 text-center text-xs text-stone-500\">\n <p>© 2026 An Bang Garden House. Managed by Joseph & Ms. Hai. All rights reserved.<\/p>\n <\/footer>\n\n <script>\n document.querySelectorAll('.faq-btn').forEach(button => {\n button.addEventListener('click', () => {\n const answer = button.nextElementSibling;\n const icon = button.querySelector('.faq-icon');\n \n \/\/ Toggle the 'hidden' class to show\/hide the answer\n answer.classList.toggle('hidden');\n \n \/\/ Rotate the chevron arrow icon\n icon.classList.toggle('rotate-180');\n });\n });\n <\/script>\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions – An Bang Garden House Help Center Frequently Asked Questions Everything you need to know about your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-60","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/hoianvillas.com\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Frequently Asked Questions – An Bang Garden House Help Center Frequently Asked Questions Everything you need to know about your […]","_links":{"self":[{"href":"https:\/\/hoianvillas.com\/index.php?rest_route=\/wp\/v2\/pages\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hoianvillas.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hoianvillas.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hoianvillas.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hoianvillas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=60"}],"version-history":[{"count":4,"href":"https:\/\/hoianvillas.com\/index.php?rest_route=\/wp\/v2\/pages\/60\/revisions"}],"predecessor-version":[{"id":65,"href":"https:\/\/hoianvillas.com\/index.php?rest_route=\/wp\/v2\/pages\/60\/revisions\/65"}],"wp:attachment":[{"href":"https:\/\/hoianvillas.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":60,"date":"2026-05-26T10:18:55","date_gmt":"2026-05-26T10:18:55","guid":{"rendered":"https:\/\/hoianvillas.com\/?page_id=60"},"modified":"2026-05-26T10:26:34","modified_gmt":"2026-05-26T10:26:34","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/hoianvillas.com\/?page_id=60","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n\n\n\n \n \n Frequently Asked Questions – An Bang Garden House<\/title>\n <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\n <script>\n tailwind.config = {\n theme: {\n extend: {\n colors: {\n primary: '#1e3f20', \/\/ Xanh l\u00e1 \u0111\u1eb7c tr\u01b0ng c\u1ee7a v\u01b0\u1eddn villa\n secondary: '#d9a752', \/\/ V\u00e0ng ho\u00e0ng kim \u1ea5m \u00e1p c\u1ee7a H\u1ed9i An\n cream: '#FAF8F5', \/\/ M\u00e0u n\u1ec1n d\u1ecbu m\u00e1t th\u01b0 th\u00e1i\n }\n }\n }\n }\n <\/script>\n<\/head>\n<body class=\"bg-cream text-stone-800 font-sans antialiased min-h-screen\">\n\n <header class=\"py-16 md:py-24 bg-primary text-white relative overflow-hidden\">\n <div class=\"absolute inset-0 opacity-10 bg-cover bg-center\" style=\"background-image: url('https:\/\/a0.muscache.com\/im\/pictures\/1207aa93-278d-4fe0-afdd-65f88022d755.jpg?im_w=1200');\"><\/div>\n <div class=\"absolute inset-0 bg-gradient-to-b from-transparent to-primary\/95\"><\/div>\n \n <div class=\"relative max-w-4xl mx-auto px-4 text-center space-y-4\">\n <span class=\"text-secondary text-xs font-bold uppercase tracking-widest bg-white\/10 px-4 py-1.5 rounded-full inline-block\">Help Center<\/span>\n <h1 class=\"text-3xl md:text-5xl font-serif font-bold tracking-tight\">Frequently Asked Questions<\/h1>\n <p class=\"text-stone-300 text-sm md:text-base max-w-2xl mx-auto font-light leading-relaxed\">\n Everything you need to know about your upcoming stay at An Bang Garden House. Find answers regarding our rooms, amenities, location, and policies.\n <\/p>\n <\/div>\n <\/header>\n\n <main class=\"max-w-4xl mx-auto px-4 py-12 md:py-20\">\n <div class=\"space-y-16\">\n\n <section class=\"space-y-6\">\n <div class=\"flex items-center space-x-3 border-b border-stone-200 pb-4\">\n <span class=\"text-2xl\">\ud83c\udfe1<\/span>\n <div>\n <h2 class=\"text-xl md:text-2xl font-serif font-bold text-primary\">Room Configuration & Booking<\/h2>\n <p class=\"text-xs text-stone-500 uppercase tracking-wider mt-0.5\">C\u1ea5u tr\u00fac ph\u00f2ng & \u0110\u1eb7t ph\u00f2ng<\/p>\n <\/div>\n <\/div>\n\n <div class=\"space-y-4\">\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n What is the room layout at An Bang Garden House? Can I book a single room or the entire villa?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed space-y-3 bg-stone-50\/50\">\n <p>Our villa features a total of 4 bedrooms across two floors, designed for maximum flexibility. You can book individual rooms or the whole villa.<\/p>\n <ul class=\"list-disc pl-5 space-y-1.5\">\n <li><strong>Ground Floor (T\u1ea7ng 1):<\/strong> Features 2 private individual rooms. Each room has 1 cozy Queen bed, opening directly to the lush garden and pool views.<\/li>\n <li><strong>Second Floor (T\u1ea7ng 2):<\/strong> Features a spacious Private Suite with 2 bedrooms (1 Queen bed room & 1 Twin bed room) connected to a large, comfortable living area. We only rent the Second Floor as a whole private unit to ensure your family’s privacy.<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n We are traveling with a child\/extra guest. Can we add an extra bed to our room?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n Yes, absolutely! For our Ground Floor (T\u1ea7ng 1) rooms, we can easily set up an extra bed upon request to accommodate your family comfortably. Please notify us in advance so we can prepare it before your arrival.\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n I need to change my travel dates or cut my stay short due to unexpected circumstances. What is your policy?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n We always try our best to be flexible and supportive. If you need to shift your dates, please check our live availability on the website. In case of unexpected family emergencies where you have to check out early, we do support free cancellation for the remaining nights depending on the booking platform rules. Please contact us directly as soon as your plans change.\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"space-y-6\">\n <div class=\"flex items-center space-x-3 border-b border-stone-200 pb-4\">\n <span class=\"text-2xl\">\ud83d\udccd<\/span>\n <div>\n <h2 class=\"text-xl md:text-2xl font-serif font-bold text-primary\">Arrival & Location<\/h2>\n <p class=\"text-xs text-stone-500 uppercase tracking-wider mt-0.5\">\u0110\u1ebfn n\u01a1i & V\u1ecb tr\u00ed<\/p>\n <\/div>\n <\/div>\n\n <div class=\"space-y-4\">\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n What time is check-in and check-out? Can I store my luggage if I arrive early?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n Our standard Check-in time is from 2:00 PM and Check-out is by 12:00 PM (Noon). If you arrive early while your room is being prepared, you are more than welcome to leave your luggage with us and relax by the pool or head straight to the beach!\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n How far is the villa from the beach and local restaurants?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n Location is one of our guests’ favorite things about us! An Bang Garden House is just a short, peaceful 3-minute walk to the pristine An Bang Beach. We are also perfectly located within walking distance of top local seafood restaurants, beachfront bars, and cozy cafes, yet tucked away enough to guarantee a quiet night’s sleep.\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n Do you assist with airport transfers or local transport?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n Yes, we do. We can help you arrange a reliable and affordable private car service directly from Da Nang International Airport or Da Nang Train Station. If you prefer to explore Hoi An on your own, we can also assist with motorbike rentals or local taxi bookings.\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <section class=\"space-y-6\">\n <div class=\"flex items-center space-x-3 border-b border-stone-200 pb-4\">\n <span class=\"text-2xl\">\u2728<\/span>\n <div>\n <h2 class=\"text-xl md:text-2xl font-serif font-bold text-primary\">On-site Amenities & Local Regulations<\/h2>\n <p class=\"text-xs text-stone-500 uppercase tracking-wider mt-0.5\">Ti\u1ec7n \u00edch & Quy \u0111\u1ecbnh<\/p>\n <\/div>\n <\/div>\n\n <div class=\"space-y-4\">\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n Is breakfast included in my stay? Who will assist me during my holiday?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n A: Breakfast is not automatically included in the room rate. However, we offer a delicious, homemade set menu daily for just 70,000 VND per set. Each set includes a traditional local dish and a refreshing drink. You don\u2019t need to book in advance\u2014simply check our available menu and order directly with us whenever you wish to enjoy a fresh breakfast at the villa.\n\nQ: Who will assist me during my holiday?\n\nA: Our wonderful host, Ms. Hai, will be taking great care of you during your stay. She is the one who prepares our tasty breakfasts and ensures the entire property is kept sparkling clean. Upon check-in, you will be connected directly with her via WhatsApp\/Messenger so you can reach out for instant assistance at any time!\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n What are the security and legal procedures at check-in?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n According to Vietnamese local security laws, all accommodation establishments must register guest profiles with the local authorities. Upon arrival, we will kindly ask to take a photo of your passports. Additionally, we require all guests to sign a Standard Stay Commitment Form ensuring compliance with local laws (such as strictly prohibiting any illegal drug use, weapons, and maintaining neighborhood peace by keeping noise down after 10:00 PM).\n <\/div>\n <\/div>\n\n <div class=\"bg-white rounded-2xl border border-stone-200 overflow-hidden shadow-sm hover:shadow-md transition-shadow\">\n <button class=\"faq-btn w-full px-6 py-5 flex justify-between items-center text-left focus:outline-none group\">\n <span class=\"font-semibold text-primary group-hover:text-secondary transition-colors duration-200 text-sm md:text-base pr-4\">\n Are there TVs in the rooms and what entertainment options do you have?\n <\/span>\n <span class=\"faq-icon-wrapper p-1 rounded-full bg-stone-100 group-hover:bg-primary\/10 transition-colors\">\n <svg class=\"faq-icon w-5 h-5 text-stone-500 group-hover:text-primary transition-transform duration-300\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\">\n <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M19 9l-7 7-7-7\" \/>\n <\/svg>\n <\/span>\n <\/button>\n <div class=\"faq-answer hidden px-6 pb-6 border-t border-stone-100 pt-4 text-stone-600 text-sm leading-relaxed bg-stone-50\/50\">\n A: To guarantee the most peaceful environment and the best night’s sleep for our guests, we do not put TVs inside any of the bedrooms. Instead, a modern Smart TV connected to high-speed Wi-Fi is located in the shared kitchen and living area on the Second Floor (T\u1ea7ng 2). You are more than welcome to use this communal space to stream your favorite movies, catch up on Netflix, or enjoy music on YouTube after a long day of exploring the ancient town!\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n <\/div>\n\n <div class=\"mt-16 bg-primary text-white rounded-3xl p-8 text-center space-y-4\">\n <h3 class=\"text-xl md:text-2xl font-serif font-bold\">Still have questions?<\/h3>\n <p class=\"text-stone-300 text-sm max-w-lg mx-auto font-light\">\n If you cannot find the answer to your question, feel free to reach out to us directly. We are always happy to help!\n <\/p>\n <div class=\"pt-2\">\n <a href=\"https:\/\/zalo.me\/0989788463\" target=\"_blank\" class=\"inline-block bg-secondary text-primary font-bold px-6 py-3 rounded-xl hover:bg-yellow-500 transition-colors text-sm shadow-md\">\n \ud83d\udcac Contact Us Directly on Zalo\/Whatsapp: 0989 788 463\n <\/a>\n <\/div>\n <\/div>\n <\/main>\n\n <footer class=\"border-t border-stone-200 bg-white py-8 text-center text-xs text-stone-500\">\n <p>© 2026 An Bang Garden House. Managed by Joseph & Ms. Hai. 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